Privacy Policy

This Privacy Policy explains how Arica Lenscraft processes personal data for DearWallStreet.com in connection with photography inquiries, bookings, studio and on-location work, private galleries, and related service administration.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

Your Rights

Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion where appropriate, restriction of certain processing, or an explanation of how a request is handled. Where processing is based on consent, that consent may be withdrawn for future processing, without affecting prior lawful processing.

Available rights depend on the nature of the data and applicable law.
Requests

How to Make a Request

To protect privacy, we may ask for information needed to verify the requester and understand the scope of the request. We will respond within a reasonable period and in line with applicable law. If a request cannot be fully granted, we will explain the main reason where permitted.

Requests are reviewed for identity and scope before any disclosure or correction.
Data Retention

Retention

We retain personal data for the period needed to handle inquiries, complete booked work, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, we delete it or anonymize it where feasible. Some records may be kept longer if required by law or if necessary to defend a legal claim.

We keep data only as long as needed for service, recordkeeping, or legal purposes.
Policy Updates

Policy Changes

We may update this Privacy Policy to reflect changes in our services, processing practices, or legal requirements. The revised version will apply from its stated effective date. Where a change is material, we will take reasonable steps to make the update visible on the website or through another appropriate notice method.

We review this notice when our practices or legal obligations change.
Processing category

Purposes of Processing

We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, coordinate planning calls, manage sample setup approval, produce and edit images, provide private galleries, deliver files, process payments, maintain records, secure the website, and comply with legal obligations. We may also use limited data to improve service administration and to handle customer communications related to a project.

Processing is limited to the operational needs of the studio and website.
Third-party sharing

Service Providers

We may share personal data with payment processors, website hosting providers, communication tools, file delivery services, and other operational vendors that support booking, production, gallery access, or administration. These parties are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed for their assigned function.

Contact Information

Privacy email
Privacy phone
+56 2 2235 9355
Mailing address
Calle Lionel Balcarce 251, 1000000, Arica, Arica & Parinacota
Privacy contact

Use the contact details below for privacy questions, requests, or policy clarifications.

Data category

Data We Collect

We may collect contact details, project information, product counts, shot-list preferences, reference materials, booking details, payment-related records, gallery access activity, and communications sent through the site or by direct contact. We also process technical data such as device, browser, and usage information needed to operate and secure the website.

The categories collected depend on the inquiry, booking, and delivery steps used.
Collection source

Sources of Data

We receive data directly when a user submits an inquiry, requests a quote, shares product details, approves a sample setup, reviews a gallery, or completes a booking. Some data is generated during website use, such as access logs, session data, and basic analytics records. We may also receive information from payment or delivery-related service providers where needed to complete a transaction or provide the service.

Information comes from users, service interactions, and limited technical logs.
Cookie type

Cookie Types

We may use essential cookies to support site security and core functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is reasonably needed for website operation and service administration.

Cookie use is limited to operational, preference, and measurement purposes.
User control

Cookie Controls

Users can manage cookies through their browser controls and, where available, site-level preference tools. Blocking some cookies may affect form submission, gallery access, or other site functions. We do not rely on cookie settings to override legal or operational requirements for essential processing.

Browser settings and similar tools can limit non-essential cookies.